FAQ’s

You can pick up your motorhome at our main location in Celje, Slovenia, or we can deliver it to nearby airports for your convenience. The specific pickup location will be arranged when we contact you to finalize your booking.

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No minimum rental period: At our family-owned motorhome rental service, we don’t impose a minimum rental period. We understand that every traveler has unique needs, so whether you need a motorhome for a quick weekend getaway or a longer vacation, we’re here to accommodate your plans.

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Minimum rental period of 3 days: Our family-owned motorhome rental service requires a minimum rental period of 3 days. We believe that this allows our customers enough time to truly experience the joys of traveling in a motorhome and to explore the beautiful destinations around Slovenia and beyond.

We may be able to accommodate one-way rentals upon request. Please contact us to discuss your specific travel plans and any associated fees for this service.

We accept various payment methods, including credit and debit cards and bank transfers. Payment details will be discussed and confirmed during the booking process.

Yes, a security deposit is required. Upon picking up the motorhome, you need to provide a security deposit of €700. This deposit is used to cover any potential costs, such as the deductible in case of an accident, loss of insurance bonus, missing or damaged equipment, or any expenses arising from non-compliance with the rental terms and conditions, rules, laws, and other regulations.

The rental price does not include fuel, parking fees, tolls, campsite fees, and local tourist taxes. A €70 motorhome preparation fee is applied to each rental. Optional extras like GPS devices, or additional outdoor furniture can be added for an additional charge.

Yes, all our motorhomes are designed to be driven with a standard driver’s license (B category). As long as you have a valid driver’s license, you can enjoy the freedom and adventure of driving one of our motorhomes.

Unfortunately, we do not allow pets in our motorhomes to ensure the cleanliness and comfort of all our guests. We understand that pets are part of the family, but we must prioritize the needs of all clients, including those with allergies.

No, smoking is strictly prohibited inside the motorhomes. We ask our clients to respect this policy to ensure a clean and pleasant environment for all future renters.

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Yes, our motorhomes come with freshly laundered linens and towels to make your trip as comfortable as possible. We provide bedding for all sleeping areas, as well as a set of bath towels for each guest.

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No, linens and towels are not included with the motorhome rental. We recommend that you bring your own bedding, sheets, and towels to ensure your personal comfort during your trip. This decision allows us to keep rental costs more affordable and gives you the opportunity to use your preferred linens and towels while traveling in our motorhomes.

Yes, our motorhomes come with essential camping equipment, including an outdoor dining table and chairs, as well as a well-equipped kitchen with cutlery, crockery, cookware, and utensils. We want to make sure that you have everything you need to enjoy a comfortable and convenient camping experience.

Absolutely, we are more than happy to assist you in planning your trip. Our knowledgeable staff can provide expert advice on the best routes, destinations, and attractions based on your preferences and interests. We can also recommend campsite facilities and provide tips for traveling safely and comfortably in a motorhome.

Yes, as a additional service, we can help you with shopping and stocking the motorhome with all the necessary groceries and supplies you need for your trip. Simply provide us with a list of items you would like, and we will ensure that your motorhome is stocked and ready for your arrival.

In the unfortunate event of a breakdown or accident, please contact the rental provider immediately at +386 41 630 343. We will guide you through the necessary steps, which may include contacting auto assistance, arranging for repair services, or dealing with insurance matters. Your safety and satisfaction are our top priorities, and we will work diligently to resolve any issues as quickly as possible.

If you need to cancel your booking, please contact the rental provider as soon as possible to discuss your options. Our cancellation policy is as follows:

• Cancellation more than 20 days before departure: loss of the deposit
• Cancellation between 20 to 10 days before departure: 70% of the total rental value
• Cancellation between 10 to 1 day before

In case of damage or accident, the renter is responsible for the deductible amount, as well as any loss of bonus in the insurance policy. In the event of an accident, the renter must fill out a European Accident Report form, obtain a statement of non-alcohol use, and, if abroad, report the accident to the local police.

During the rental period, the renter is expected to take good care of the motorhome and use it responsibly. This includes adhering to traffic laws and regulations, locking the motorhome when not in use, and ensuring that it is properly maintained, including checking fluid levels and tire pressure. The renter is also responsible for keeping the motorhome clean, emptying waste tanks, and returning it with a full tank of fuel.

In case of any traffic violations or fines incurred during the rental period, the renter is fully responsible for the payment of these fines. The renter must also inform the motorhome owner of any traffic violations or fines received while using the rented motorhome. Failure to do so could result in additional penalties.

The motorhome must be returned no later than 11:00 AM on the last day of your rental. This allows us time to clean and inspect the motorhome before the next renter picks it up. If you need to return the motorhome later than the scheduled time, please inform us as soon as possible to discuss the possibilities.

A late return fee may be charged if the motorhome is returned after the agreed-upon time. The fee is generally the equivalent of one day’s rental cost, but this can vary depending on the circumstances. Please ensure you communicate any potential delays with us to avoid unnecessary charges.

Upon return, the motorhome should be clean, with the interior and exterior free of dirt and debris. The fuel tank must be full, and the waste water tank and toilet cassette must be emptied. All equipment and accessories should be properly stored, and any damages or malfunctions must be reported.

If the motorhome is returned with a full waste water tank or toilet cassette, a fee may be charged for the service of emptying and cleaning these components. It is the renter’s responsibility to ensure that these tanks are emptied before returning the motorhome.

If the motorhome is not clean upon return, a cleaning fee may be charged. This fee is dependent on the extent of cleaning required and can vary depending on the specific situation. To avoid this fee, please make sure the motorhome is cleaned thoroughly before returning it.

During both pickup and return, we will conduct a thorough inspection of the motorhome together with you. This includes checking the overall condition, cleanliness, and functionality of the motorhome, as well as assessing any existing damages or malfunctions. We will also review the inventory list to ensure all items are accounted for. It is important to take your time during these inspections to avoid potential disputes or additional charges.

Yes, in some cases, you may need a special permit to drive the motorhome in countries outside the European Union. This usually involves obtaining an International Driving Permit (IDP), which serves as an official translation of your driver’s license. Before traveling, it’s essential to check the specific requirements of the countries you plan to visit and obtain any necessary permits or documentation.

While our motorhomes are designed to give you the freedom to explore, there may be some restrictions on where you can take them. These restrictions could include certain roads, areas with height or weight limitations, and off-road terrain. It’s important to follow local traffic regulations and restrictions, as well as campsite rules when parking overnight. Additionally, some countries or regions may require special permits or have additional restrictions. It’s always a good idea to research and plan your route ahead of time to avoid any potential issues.

Yes, you can drive the motorhome in winter conditions, but it’s important to take extra precautions and prepare for the challenges of winter driving.

There are no limitations on the number of kilometers you can drive during your rental period. We understand that you want to make the most out of your motorhome adventure, so we don’t place any restrictions on the distance you travel. Enjoy your journey and explore without any worries!